A great innovation by Tom Siebel, who first designed and implemented CRM software. The trend was followed from the previous inventors who are initially designed Data base marketing followed by Customer Evaluation System. So what is CRM?

Layout of the Article:

  1. Our Best Choice
  2. Information
  3. Process
  4. Example
  5. Cost

Our Best Choice for 2020

  1. SalesForce

SalesForce is an American company, which focus solely on customer relationship management software. The prices are pretty good and customer satisfaction is high.

  • Less Annoying CRM

Less Annoying CRM is best for small size companies as their UI built is simple to use.

  • PipeDrive

With over 600 employees around the world, PipeDrive is cloudbased company that provides crm software for the ease of customers. Andriod Application is much more simpler and you would love to use it.

  • Zoho CRM

Rated by others too, ZohoCRM focuses on sales and marketing function. It is also free to use to some extent.

  • HubSpot:

Hubspot specializes in the developing software for marketing and sales for the companies. American Based with over 650 Million $ in revenue, HubSpot crm is easy to use.

CRM software stands for

CRM is Customer Relationship management software. Small and big companies use CRM to engage with their customers whether they are previous or current or future. The important feature of this Software Approach is that it accumulate data from different platforms of the customers so then the companies use it to better target customers and satisfy their needs.

How CRM works:

Basically, CRM approach is simple. It the epic center of all the data of all the customers of the company. It stores, analyze, and prepare report to the management of the company about the customer surveys, customer service reports, manage marketing and much more. The main aim of CRM approach is to build long lasting relationship with customers and increase profit.

CRM software for small business :

CRM works very well in small and medium size companies. Different example of companies in which CRM can be implemented and can be of great use are :

Call Centers small business:

Well, Call centers mainly work is with customers and customer management, so implementing CRM within the firm improve customer satisfaction and retention. CRM is used to collect customer surveys, insights, and key performance indicators of the operators to better focus on improving quality of service.

Social media small business:

As we early discussed that CRM collect and stores data from different platforms online about customers. These days, people around the world whether young or old, use social media as their main point of interaction. By doing so, CRM helps social media business to collect and retain data of different customers of their reviews, buying habits and much more.

CRM software cost:

Different CRM companies have different pricing based on the brand names and functionality. Here is the list of different companies price list of how much CRM software would cost.

1: SalesForce:

Cost is straight forward and minimum term is 1 year. SalesForce CRM is per user cost model.

It comes in four different packages, essential, professional, enterprise, and unlimited.

Package: Essential
Cost: $ 25 per user per month and billed annually

Package: Professional
Cost: $ 75 per user per month and billed annually.

Package: Enterprise
Cost: $ 150 per user per month and billed annually.

Package: Professional
Cost: $ 300 per user per month and billed annually.

You can check out the comparison and try it for free from this link.

2 : PipeDrive:

Pipedrive can be billed annually or monthly, and there is bit cost difference. When you choose to billed annually, you will get discount. It also comes with different packages.

Package: Essential
Cost: $ 12.5 per user per month and billed annually
Cost: $ 15 per user per month and billed monthly

Package: Advanced
Cost: $ 24.90 per user per month and billed annually.
Cost: $ 29 per user per month and billed monthly

Package: Professional
Cost: $ 49.90 per user per month and billed annually.
Cost: $ 59 per user per month and billed monthly

Package: Enterprise
Cost: $ 99.0 per user per month and billed annually.
Cost: $ 99 per user per month and billed monthly.

Clearly you can see the price difference if you choose monthly or annually. You can also try free version of crm software of PipeDrive

3 : SugarCRM:
SugarCRM comes with many packages. The best thing is that CRM software of SugarCRM can be used for 7 days in trial version.

Package: SugarMarket
Cost: $ 1000 per user per month and billed annually

Package: SugarSell
Cost: $ 80 per user per month and billed annually.

Package: SugarServe
Cost: $ 80 per user per month and billed annually.

Package: SugarEnterprise
Cost: $ 85 per user per month and billed annually.

Package: SugarProfessional
Cost: $ 52 per user per month and billed annually.

There are numerous CRM software companies to choose from, and you can easily select which one is best for you. However, we have list best 5 CRM software companies based on the user experience and CRM functionality of softwares.

LEAVE A REPLY

Please enter your comment!
Please enter your name here